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Get highly accurate results, with less opportunity for errors, in a fraction of the time. Up to six parameters, tested in parallel. You can program the bin for the company number under one DSS Console key e. The DSS Console user presses the first key to call the company, waits for the Automated Attendant to answer, then presses the second key to call the client extension See the Programming section below for additional details. For example, storing 9 Flash causes the system to dial 9, flash the line and then dial The Flash can be stored by the user from their telephone or by the system admin- istrator during system programming.
When the extension user presses the key, the telephone automatically dials out the stored number. This provides true one-touch calling via a telephone function keys. By pressing the Right Cursor key, the user can access all directory menus. Related Programs Common speed Dial Search If the menu is not enabled by programming or there are no numbers in a telephone book the menu will be skipped and the next menu will appear.
To prevent them from being displayed use PRG Operation To store an Speed Dialing number display telephones only : 1. Press Speaker. Dial for system or for group. Dial system or group storage code. Initially, there are System Speed Dialing codes. There are Group Speed Dialing codes only if you de- fine them in programming. Dial telephone number you want to store up to 36 digits. To enter a pause, press Transfer. To store a Flash, press Flash. Enter for await answer before sending following digits on ISDN.
Press Hold. Enter the name associated with the Speed Dialing number. Table Keys for Entering Names. Use this keypad digit. When you want to. Flash Clear all the entries from the point of the flashing cursor and to the right. Go off-hook. Press Redial. Dial the System Speed Dialing storage code.
Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call. At multiline terminal, press Speaker. Dial Press the key where the number is to be stored. Dial System Speed Dial Bin number to put under the key. Press Speaker to hang up. At the multiline terminal, press Speaker. Press the key, which has the stored number to be dialed.
The number seizes an outside line and dials out. To preselect, press a line key in step 1 instead of Speaker before pressing Redial or Speed Dialing key. Press the Help key. For System Speed Dialing, press Redial. Dial the Speed Dialing Code e. Press the Exit key. To display additional numbers, repeat from step 1. Use the Volume "Down" and Volume "Up" keys to scroll through the stored numbers. To store a Station Speed Dialing number display telephones only : 1.
Dial the telephone number you want to store up to 36 digits. To enter a pause, press Mute. Enter the name associated with the Speed Dialing number display telephones only. A Flash Clear all the entries from the point of the flashing cursor and to the right.
Lift the Handset. A Single line set cannot program a pause or flash in a spd bin. Dial 7 default Service Code. To preselect, press a line key in step 1 instead of Speaker. Dial the Speed Dial Memory Location. If the user does not enter the code, the system prevents the call.
As with Account Codes, the extension user can elect to enter an Account Code for an incoming call. However, the system does not require it. A Once set up in system programming, you can enable Forced Account Codes on a trunk-by-trunk ba- sis. In addition, Forced Account Codes can apply to all outside calls or just long distance calls.
If the Account Code is in the list, the call goes through. If the code di- aled is not in the list, the system prevents the call. For example, the entry lets users dial Verified Account Codes from through To prevent Account Code abuse, the system can notify the operator each time an Account Code viola- tion occurs Program: This can happen if the user fails to enter an Account Code if Forced or enters a Verified Account Code that is not in the list.
The system allows extension users to enter Account Codes for incoming calls. If the option is disabled, any digits the user dials after answering an incoming call outdial on the connected trunk. Account Codes can be optionally hidden from a telephone display. This would prevent, for example, an unauthorized co-worker from obtaining a Verified Account Code by watching the display and making note of the digits that dial out.
When hidden, the Account Code digits show as on the telephone display. Any number redialed with these features, the user needs to reenter an Account Code. The is not treated as an Account Code. They can be prevented from being displayed using Program Just press the key instead of dialing the codes.
The , causes the trunk to stop sending digits to the central office until another is entered. If a user calls in via a DISA trunk, the user is not required to enter an account code. First digit of dialing data should be same as trunk access code. Account Code Key code The outside caller cannot hear the Account Code digits you enter. You can use this procedure if your system has Optional Account Codes enabled. You may also be able to use this procedure for incoming calls.
This procedure is not available for single line telephones. If your system has Forced or Verified Account Codes, you may use this procedure instead of letting the system prompt you for your Account Code. You may also use this procedure if your system has Optional Account Codes. If your system has Verified Account Codes enabled, be sure to choose a code programmed into your Verified Account Code list.
Access trunk for outside call. You can access a trunk by pressing a line key or dialing a code. Refer to Central Office Calls, Placing on page for more information. If you make an incorrect entry, your system may automatically alert the operator. If Account Codes are hidden, each digit you dial shows an on the telephone display depending on programming. Dial the number you want to call. To dial an outside number and let your system tell you when a Forced Account Code is required: 1.
Access a trunk and dial the number you want to call. Wait for your call to go through. If Account Codes are hidden, each digit you dial shows an on the telephone display. Answer incoming call. If Account Codes for Incoming Calls is disabled, the following steps dial digits out onto the connected trunk. You can enter any code of the proper length. To enter a Forced Account Code at a single line telephone: 1. You can access a trunk by dialing a code. Refer to Central Office Calls, Placing for more information.
Optional Account Codes allow a user to enter an Account Code while placing a trunk call or anytime while on a call. The system does not require the user to enter the optional account code. The system can control extension user ability to enter Account Codes for incoming calls. When this. If the option is disabled, any digit the user dials after answering an incoming call outdials on the connected trunk.
This prevents, for example, an unauthorized co-worker from obtaining a Verified Account Code by watching the display and making note of the digits that dial out. When hidden, the Account Code digits show an on the telephone display. To redial any number with these features, the user must enter an Account Code. Otherwise, after the , the trunk stops sending digits to the central office. Prevent them from being displayed using Pro- gram Account Code key code Press a line key or dial a code to access a trunk.
If Account Codes for Incoming Calls is disabled, the following steps dial digits out to the connected trunk. Incoming Account Codes cannot be Forced or Verified. To enter an Account Code at a single line telephone: 1. Alarm Description Alarm lets any station extension work like an Alarm clock. An extension user can have Alarm remind them of a meeting or an appointment. Default Settings A Enabled. Operation To set the alarm: 1. Dial alarm type 1 or 2.
Alarm 1 sounds only once. Alarm 2 sounds each day at the preset time. Dial the alarm time hour clock. For example, for PM dial A confirmation tone is heard if the alarm has been set. If the alarm was not set, an error tone is heard instead. At the multiline terminal, press Speaker to hang up. To silence an alarm: 1. At multiline terminal, press Exit. The single line set user hears Music on Hold when the handset is lifted. A To check the programmed alarm time at a multiline terminal: 1.
Press Help. The programmed time displays. To cancel an alarm: 1. At a multiline terminal, press Speaker to hang up. Alarm Reports Description The SL system logs various errors and reports information about the operation that can be used to determine the cause of a problem.
The report data also can be sent via e-mail. When attempting a call requiring an IP to TDM conversion and no DSP resource is available, the system displays a message on multiline terminal and can generate an alarm via the Alarm Report.
A IP Collision. Blocking Terminal Failure may have occurred because terminal blocking is detected. Terminal is unplugged or wire is disconnected.
The system can print a report of the units installed, the port assignments, and the port types. This information is sent to the extension defined in Program System Information Date. The report indicates both Major and Minor Alarms. New alarms must be generated before Program can be performed a second time. When the buffer fills, the oldest record is deleted to allow the new record to be saved. When the system detects New alarms, this in- formation is output via E-mail individually.
A maximum of 99 entries are emailed with the scheduled alarms. Default Settings A None. System Alarm Report - Report Method 0. The user must be logged in with an Installer IN level password as defined in Program Alphanumeric Display Description Multiline display telephones have a 2-line, 16 character-per-line Alphanumeric Display that provides various feature status messages. These messages help the display telephone user process calls, identify callers and customize features.
Default Settings A Enabled for all display telephones. Key 1 is option 8, Key 2 is option 9, and Key 3 is option So maximum 3 External paging can be usable. Conditions Interface Specifications Relay Contacts.
Door Box A Music on Hold. When the multiline terminal user is already answering a call, the first call is automatically placed on hold, depending on the user setting in Program Operation To answer a call on a different line key with a call in progress: 1. Press Line and answer the new call. The Line LED goes out. The original call is put on hold. If additional calls are received, press Line to place the current call on hold and connect to the next call as long as CO line keys are available.
Attendant Call Queuing Description Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone.
This helps minimize call congestion in systems that use the attendant as the overflow destination for unanswered calls. For example, you can program Direct Inward Lines and Voice Mail calls to route to the attendant when their primary destination is busy. If the attendant does. A not have an appearance for the queued call, it waits in line to be answered.
If the attendant has more than 32 calls queued, an extension can Transfer a call to the attendant only if they have Busy Transfer enabled. Automatic Release Description Automatic Release drops the line circuit when an outside party abandons the call. A goes off when Automatic Release occurs. If using the handset, the station is set to idle when the handset goes on-hook.
ARS gives the system the most cost-effective use of the connected long distance carriers. ARS is an on-line call routing program that you can customize like other system options from a display telephone.
ARS accommodates call routing choices - without a custom-ordered rate struc- ture database. With ARS, you can modify the system routing choices quickly and easily.
This is often necessary in the telecommunications world of today where the cost structure and service choices. ARS can apply up to digit analysis to every number dialed. For programming, ARS provides separate 4-digit and digit tables. Each table can have up to numbers. The system allows up to 15 Dial Treatments. This allows lower Classes of Service e. When a user places an outside call, ARS analyzes the digits dialed and assigns one of Selection Numbers to the call.
The Selection Number chosen depends on which digits the user dialed. Based on these call routing options, ARS selects a trunk group for the call and imposes the Dial Treatment instructions if any. Using this option allows a Class of Service to be set so that ARS does not follow the trunk access map settings Program and Program The feature allows an extension user to have CO line keys on their telephone which allow incoming access only.
This change can be used to create a tenant-like application. It then uses the trunk group defined in the Additional Entry in Program to place the outgoing call.
When this feature is enabled, the calls are routed in sequential order, and forward provided the Class of Service for the trunk groups match. Operation Mode 1 2 Night. Mode Ext. Mode 2 Night 1 4 3 5. The system auto- matically redials the queued call when the extension user lifts the handset. The SL supports only direct trunk selection for dial 0 Operator type calls.
For a virtual to Call Forward Off-Premise, Program must be set to "Route to trunk group" and the call will follow the trunk group settings of the trunk, assigned in Program Start Time. End Time. Operation Mode. Operation To place a call using ARS: 1. You hear normal Intercom dial tone. Dial the outside number.
B Default Settings. Operation To turn Background Music on or off: 1. Press idle Speaker. This sets up a Conference-type conversation between the intruding extension and the parties on the initial call. With Barge-In, an extension user can get a message through to a busy co-worker right away. The use of monitoring, recording, or listening devices to eavesdrop, monitor, B retrieve, or record telephone conversation or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal or state laws.
Legal advice should be sought prior to implementing any practice that monitors or records any telephone conversation. Some federal and state laws require some form of notification to all parties to a telephone con- versation, such as using a beep tone or other notification methods or requiring the consent of all parties to the telephone conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties. Both Intercom parties must lift the handset or press Speaker. Both the outside caller and the extension that barged into the call are placed on hold. The extension which barged into the call is dropped. Call a busy extension. To Barge-In without first calling the busy extension: 1. Pick up the handset or press Speaker. Dial busy extension. The extension user hears a warning tone. Dial the extension number of the busy internal party.
Dial the single digit service code or the service code To Barge-In to a Conference Call: 1. If the telephone does not have the proper COS, a warning tone is sent. After the user hangs up, the system automatically places a callback to the extension. Dial the extension number or press a DSS key of a telephone within a conference call. When a new call is added to the conference, an intrusion tone is heard by all parties in the Confer- ence, depending on system programming, and all display multiline terminals show the joined party.
If a Conference is not possible: The extension user hears a warning tone. Not available for DISA. Dial the extension number of the internal party. With a fully charged battery, the settings are retained for approximately three years. The system programmed memory Customer Database is stored in Nonvolatile Memory and can be erased only by performing a First Initialization. None The battery must be installed on the CPU prior to programming a customer database.
Battery Backup - System Power Description An External battery box provides complete system operating power for approximately 1 hour during commercial power outages. Actual time depends on system configuration, traffic conditions, and the capacity of the batteries. This feature provides easy answering machine function inside the system which supports VRS prompt message and simple voice Mail function. Total recording time is maximum 8 minutes for whole messages. From 91 to order, VRS number is used, when max 10 messages are recorded, new message can not be recorded until delete an old message.
If cus- tomer wants to change language, it can be replaced by downloading from website and uploading new language to CPU. Any operation off hook, key depress at operator terminal will dispear the LCD no- tification.
However upload or download function of these messages are not supported. To record VRS prompt message 1 1. After Beep tone, record your message. Press Speaker and finish recording. Incoming call and record calling party message 1. Incoming call to specified trunk 2. Calling party is connected to built-in VRS, and hears auto-answering message 1. Calling party dials 1. Calling party records the message max 2 minutes after beep tone.
Finish the recording. Then following notification will be indicated at operator multiline terminal LCD. To retrieve recorded message 1. Recorded message is played. To delete recorded message 1. Recorded message is deleted. A Call Arrival Extension assigned to a line key, can appear and ring on an individual station or multiple stations. Call Arrival Keys are busy only when ringing and are not used during talking. In virtual extension mode, the key acts as a secondary extension.
Lift the handset, or press Speaker. The operation depends on the setting in Program Press the key you want to program. Press Hold once for Immediate Ring. To set for Delayed Ring, skip to Step 8. Dial the Mode number in which the key rings. Press Hold to set up Delayed Ring. Dial the mode number in which the key delay rings. This helps users that must keep track of their time on the telephone. For incoming trunk calls, the Call Time begins as soon as the user answers the call.
Call Forwarding Description Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise number. Refer to SL InMail for more information. Call Forwarding reroutes calls ringing an extension, including calls transferred from another extension. Call Forwarding can also be split, allowing internal and external calls to forward to different destina- tions.
The extension user can enable Call Forwarding from their telephone. An extension user can also set the forwarding for another extension by using Call Forward for any Extension to Destination.
To redirect calls while a user is at another telephone, use Call Forwarding with Follow Me. A periodic VRS announcement can remind users that their calls are forwarded. Program must be set to a 1, to allow the Vir- tual Extension to place outgoing calls. Up to 32 ex- tensions can be linked in a call forward chain.
When canceling Call Forward with Follow Me, the use must specify the station to cancel or cancel all. Operation To set Call Forward - Immediate at a forwarding station: 1. Program , 10 or SC , Key Code 10 3. Dial 1 Set. Dial the destination extension or off-premise number. Press Speaker or hang up.
Refer to Call Forwarding on page To cancel Call Forward - Immediate at a forwarding station: 1. Pro- gram , 10 or SC , Key Code 10 3. Dial 0 Cancel.
Program , 13 or SC , Key Code 13 3. Pro- gram , 13 or SC , Key Code To set Call Forward - Both Ring at a forwarding station: 1. Pro- gram , 14 or SC , Key Code 14 3. Dial the destination extension number. To cancel Call Forward - Both Ring at a forwarding station: 1.
Program , 14 or SC , Key Code 14 3. To set Call Forward - Follow Me from the destination station: 1. Pro- gram , 10 or SC , Key Code 15 3. Dial the station number to be forwarded and then the destination number. To cancel Call Forward - Follow Me from the destination station: 1. Dial the station number, which is forwarded, or 0 to cancel all extensions. Dial the extension number to be forwarded and then the destination number. To cancel Call Forward Immediate for any Extension: 1. Dial the station number which is forwarded.
Dial the station number, which is forwarded. Press the idle Virtual Extension key. Call Forwarding with Follow Me reroutes calls from the destination extension. To reroute calls from the initiating forwarding extension, use Call Forwarding. DIL calls ring an idle Department Group member, then follow Program programming then Program program- ming. At a multiline terminal, other than your own, press Speaker and dial Service Code , Program Dial 1 to set.
Dial the Extension to forward. The multiline terminal with display indicates on the display of the telephone which Call Forward Follow. C Me is set. At your multiline terminal, press Speaker and dial Service Code , Program Dial 0 to cancel. To activate Call Forward Follow Me from a single line telephone: 1. At a single line telephone, other than your own, lift the handset and dial the Service Code , Program Dial the extension to forward.
To cancel Call Forward Follow Me from your own single line telephone: 1. At your single line telephone, lift the handset and dial Service Code , Program By enabling Call Forward, Off-Premise, the user can stay in touch by having the system forward their calls while they are away from the office. The forwarding destination can be any telephone number the user enters, such as a mobile phone, home office, hotel or meeting room.
Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect supervi- sion enabled refer to the Programming section.
At a multiline terminal, press Speaker. Dial the Call Forwarding Service Code. To cancel Call Forwarding Off-Premise non-split: 1. Dial the Call Forward Access Code default not assigned. Dial 1 Internal or 0 External. At a single line telephone, lift the handset. If Internal and External are set both are canceled. Consider the operation during power failure. Page Unpacking Cross head screwdriver 4 Wall Fixing plugs suitable for the type of wall Replacing an Existing Telephone System If you are replacing your existing telephone system with the SL, we recommend that you check the following.
If for any reason you have problems installing the SL you will need your old system in working order to continue your business. Place the attached template on the wall to mark the four screw positions. Page Connecting Earth Ground Important!! Loosen the screw 2. Insert a grounding wire user-supplied. Low Position Setting 1 Turn telephone over button side down.
Arrange the cables and put down the leg as shown below. Remove the hook-switch hanger and Insert the hook-switch hanger in the slot below the hook switch. Install 2 screws into a wall. The screw heads must protrude about 3 mm. Make a note of each Outside CO line number i. You will need this when you configure the SL System. Clamp and route the cable to outside. Cut and remove desired plastic filter piece s at the Sub-Cover for cables.
Replace the Sub-Cover. Set the power switch is OFF position. Page Test The System If you do not hear dialing tone move to step 2. Power Failure Setting use SL system In the event of AC power failure, the specified trunks are directly connected to the specified extension ports as below.
And SLT must be connected to the specified extension. The multi-line telephone 4W does not work when connected to the specified extension port. When the SL is started up as shown in this guide all the equipment will operate, it is not necessary to make any changes to the system configuration. Program Mode 2. Operation Display shows; 1. When you want to Hold Complete the programming step you just made e.
For the details of default value, check Programming Manual separate issue. The keys are set at the telephone itself, not within SL Programming Mode.
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